Privacy Policy


You are visiting the Internet site (hereafter referred to as the “Site”).

The Site is owned by Insoft Infotel Software GmbH (hereafter referred to as “Insoft Infotel”). Insoft Infotel is part of the Infotel group.

Insoft Infotel has put this website online to present the products it publishes and/or distributes as well as its service offering, together with information related to its activity.

Access to and use of the Site is subject to these terms and conditions (hereafter referred to as the “Terms and Conditions”) detailed below. They imply your full and unreserved acceptance of all the provisions contained in the General Conditions.

You should regularly check to see if any changes have been made to these Terms and Conditions when you visit the Site. Insoft Infotel reserves the right to modify its Terms and Conditions at any time and without prior notice, as well as all the elements, products or services that may be featured on the Site.

Publications and hosting

Insoft Infotel Software GmbH

Sternstr. 9-11

40479 Düsseldorf / Germany

Tel: +49 211 44 03 16 6

Fax: +49 (0) 211 48 80 33

Trade registration: HRB 20486 Düsseldorf

Managing Director: Jean-François Castella

VATID: DE 119253977

Hosting: Infotel Conseil

Access and site security

Access to the Site is free, apart from the costs of access and use of the telecommunications network you pay for, depending on the terms and conditions set by your Internet access provider or telecommunications operator.

By using the Site, you agree to comply with all applicable laws and regulations. Given the international dimension of the Internet, Insoft Infotel reminds you that you must comply with any imperative rules of public policy applicable in the country where you live.

As a user of the Site, you agree not to perform any manipulation that may damage, disrupt or damage the Site. You are reminded that fraudulently accessing or remaining in a computer system, hindering or distorting the operation of such a system, fraudulently introducing or modifying data in a computer system, constitutes an offense punishable by law.

In the event of illegal or unauthorized use of the Site, Insoft Infotel reserves the right to take whatever measures it deems fitting and, where appropriate, to bring any suitable legal action and / or report the infringement to judicial and police authorities.

Personal data

Insoft Infotel strives to protect the privacy of those using its Site as required by the laws and regulations currently in force.

Insoft Infotel may collect personal data about you via the Site. This is information relating to your connection history, your IP address, and occasionally relating to your identity, when you use contact forms, requests for information or download certain documents.

In accordance with current laws and regulations, the personal data Infotel needs to process your requests are indicated by an asterisk in the Site’s forms.

Other requests for personal data that may be requested and for which an answer is optional, are designed to know you better and thereby improve your Site experience, while making sure that this data is held securely.

The personal data collected on the Site are intended to improve site content, to help us communicate with you by providing a response to the needs you have expressed on the Infotel site.

By accepting the data collection and in regard of the GDPR, you accept the following personal information to be collected: surname, name, email address, company name, city, state, country, IP address and telephone.

All of your data is confidential, only authorized Insoft Infotel personnel can access it for strictly internal purposes. Insoft Infotel takes appropriate measures to maintain the security of your personal data held by the Site.

In accordance with the European legislation, you have a right of access, rectification and suppression of the data concerning you, as well as a right to object to your data being processed. This right can be exercised directly by mail or e-mail to the following address:, unless otherwise specified.

Intellectual property


Insoft Infotel is the exclusive owner of all the intellectual property rights of the Site.

All the elements making up the Site, including texts, images, drawings, graphics, photographs, databases, sounds, videos and software are the property of Insoft Infotel or third parties who have authorized Insoft Infotel to use and reproduce them on the Site.

Access to the Site does not give you any intellectual property rights to the Site and the various elements that make it up. Any reproduction, representation, use, distribution, publication, adaptation or modification, in whole or in part, of all or part of the Site and its works by any means whatsoever and in any medium whatsoever, without prior written authorization from Infotel, is prohibited.

The right to use the Site is granted to you by Insoft Infotel solely in digital form for the purpose of viewing the pages viewed, for personal use, non-transferable and non-exclusive. Reproductions, on paper or in electronic form, of the said Site and the works reproduced therein are authorized, provided that they are reserved for strictly personal use excluding any use for advertising and / or commercial purposes and that they are comply with the intellectual property rights. Any other use is prohibited without the prior written permission of Infotel.

Trademark Law

The brands “Insoft Infotel”, the names of the products or services provided by Insoft Infotel, as well as the logos accompanying these brands on the Site are, in principle, trademarks in the process of filing or filed by Insoft Infotel or its partners, unless otherwise specified.

Other brands may also be cited. They are usually identified by a capital letter. They are used by Insoft Infotel either with their holder’s permission, or as a simple indication of existing products or services.

Any reproduction, imitation, use, total or partial of these brands or these logos without the prior written authorization of Insoft Infotel or their respective owners is prohibited and constitutes an offense of counterfeiting.

Guarantee and responsibility

Insoft Infotel makes every effort to provide you with reliable and up-to-date information on its Site as you become aware of it. Nevertheless, errors or omissions may occur.

In order to inform you in the most comprehensive and up-to-date way possible, Insoft Infotel regularly updates the Site and the information it contains, which can be modified at any time and without prior notice.

The products announced and / or distributed as well as the services offered by Insoft Infotel on the site are presented as indications and cannot, under any circumstances, constitute an offer to sell.

The Site also presents information of a provisional nature concerning the financial situation, the results of operations, the activities and the strategy of Insoft Infotel. This is strictly for information purposes only. Infotel assumes no responsibility nor provides any guarantee for updating the forecasts due to new information or to future or other events.

All information contained on this site is provided “as is”, with all its imperfections and as available, without warranty of any kind, express or implied. You benefit from the only guarantees of public order provided by law.

As a user of the Site, you acknowledge and agree that information systems and telecommunications systems may experience periods of interruption or unavailability for which Insoft Infotel cannot be held responsible. Insoft Infotel cannot guarantee that the Site is uninterrupted, responsive, secure and free of viruses.

Insoft Infotel cannot be held responsible for users’ non-compliance with the Terms and Conditions. However, if such actions are brought to its attention, Infotel reserves the right to take the steps it considers appropriate.

Insoft Infotel, its directors, its shareholders or its staff members can in no way be held responsible for the payment of direct, special, indirect, incidental or any other damages whatsoever, including but not limited to loss of use, loss of profit or loss of data resulting from or relating to the use of the Site or the information it contains or to which it gives access, whatever the cause.

Hypertext links

The creation of hypertext links to the Site is subject to the prior written authorization of Insoft Infotel.

The inclusion of any link on the Site to a third party website does not mean that Insoft Infotel approves of or supports the said site. Insoft Infotel has no control over the content of any third party site; you access it under your own responsibility. Infotel can in no way be held responsible for the content of any third party site or any products or services any third party site offers.

Applicable law and attribution of jurisdiction

The General Conditions of the Site are subject to German law.